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The chapter discusses the application of Business Analysis (BA) across various domains such as IT, healthcare, finance, and e-commerce, each with unique requirements and examples. It contrasts Business to Business (B2B) and Business to Consumer (B2C) projects, pinpointing their differences in target audiences, decision-making processes, and the focus areas for business analysts. Additionally, it highlights the importance of understanding domain-specific knowledge and regulatory considerations.
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Term: IT Domain
Definition: Focuses on software applications, automation, and integrations, emphasizing the development of solutions like mobile banking apps.
Term: Healthcare Domain
Definition: Involves managing medical records and ensuring compliance with regulations such as HIPAA in patient data processing.
Term: Finance Domain
Definition: Covers aspects of regulatory compliance and financial assessment, exemplified by automating processes like credit scoring.
Term: Ecommerce Domain
Definition: Encompasses systems for shopping carts, payments, and customer relationship management to enhance user experiences.
Term: B2B Projects
Definition: Focused on interactions between businesses, requiring more detailed stakeholder management and customization.
Term: B2C Projects
Definition: Target individual consumers with scalable and standardized solutions, emphasizing user experience and market analysis.