6.1. Interviews

Try these first

1. 1.

   What do interviews help gather from stakeholders?

   Hint

   Think about what stakeholders express during conversations.

2. 2.

   Name one advantage of conducting interviews.

   Hint

   Consider how direct conversations differ from surveys.

3. 3.

   What type of interview allows for open-ended conversation?

   • Structured
   • Semi-structured
   • Unstructured

   Hint

   Recall the type that gives flexibility to respondents.

4. 4.

   True or False: Semi-structured interviews can only have predefined questions.

   • True
   • False

   Hint

   Think about how they combine elements from other types.

5. 5.

   Create a series of structured and semi-structured questions that could be used to assess employee satisfaction in a company.

   Hint

   Use ratings for structured questions and open prompts for semi-structured.

6. 6.

   Discuss a scenario where conducting an unstructured interview might be more beneficial than a structured interview.

   Hint

   Think about situations that require empathy and nuanced understanding.