6.3 - Observation (Job Shadowing)
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Practice Questions
Test your understanding with targeted questions
Define passive observation.
💡 Hint: Think about observing quietly.
What is the Hawthorne Effect?
💡 Hint: Recall how being watched might change our actions.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What does 'Passive Observation' mean?
💡 Hint: Think about how you might observe a movie.
Is the Hawthorne Effect a positive or negative outcome of observation?
💡 Hint: Consider whether being watched helps or hinders performance.
1 more question available
Challenge Problems
Push your limits with advanced challenges
You are tasked with observing a customer service team. How would you design your observation approach to minimize the Hawthorne Effect?
💡 Hint: Think about building trust over time.
Imagine you discover a significant hidden requirement through observation that stakeholders overlooked. How would you present this finding?
💡 Hint: Visual aids can help clarify complex ideas.
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