4.3 - Track Open Tickets by Priority
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Practice Questions
Test your understanding with targeted questions
What does the SELECT statement do in an SQL query?
💡 Hint: Think about what you want to display from the database.
What does the WHERE clause accomplish?
💡 Hint: Consider how you can narrow down data results.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What SQL clause is used to filter results based on specific conditions?
💡 Hint: Think about how you would limit data to specific criteria.
True or False: COUNT() can be used to aggregate rows from a database table.
💡 Hint: Think about the role of COUNT in summarizing data.
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Challenge Problems
Push your limits with advanced challenges
How would you modify the SQL query to track open tickets not just by priority but also by the department handling them?
💡 Hint: Think about what you need to add to retrieve more specific information.
Consider a situation where the ticket status needs to be updated after a fixed period. How might SQL be used to identify tickets that need follow-ups?
💡 Hint: Focus on how to filter by date to identify tickets that are older.
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