2.4 - BA’s Role in Communication & Conflict
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Practice Questions
Test your understanding with targeted questions
What is a communication plan?
💡 Hint: Think about how BAs keep everyone informed.
Name one benefit of managing stakeholder expectations.
💡 Hint: Consider project satisfaction.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is a primary purpose of a communication plan?
💡 Hint: Consider what BAs aim to achieve with better communication.
True or False: BAs should only communicate with stakeholders at the beginning of a project.
💡 Hint: Think about the role of communication in project success.
1 more question available
Challenge Problems
Push your limits with advanced challenges
You are a BA managing a project for two clients who have conflicting priorities. Outline your steps to resolve this conflict while ensuring that both clients feel valued.
💡 Hint: Consider how BAs balance stakeholder interests.
Create a detailed communication strategy for a new software development project that includes four stakeholders, using the elements of the S-I-F-C-O model.
💡 Hint: Think about how information needs may differ between roles.
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