2.2. Managing Conflicts

Try these first

1. 1.

   What is the purpose of a Communication Plan?

   Hint

   Think about transparency and structure.

2. 2.

   Name one common cause of conflict in project management.

   Hint

   Consider what happens when stakeholders have different goals.

3. 3.

   What is the purpose of a Communication Plan?

   • To manage stakeholder relationships
   • To outline communication strategies
   • To set up project milestones

   Hint

   Consider where communication happens in a project.

4. 4.

   True or False: Scope creep refers to the gradual expansion of project scope with no adjustments.

   • True
   • False

   Hint

   Think about project outlines and what happens when they change.

5. 5.

   A project is facing scope creep after new features are requested. How would you address this with your stakeholders?

   Hint

   Think about how new requests affect timelines.

6. 6.

   During a project meeting, two stakeholders have conflicting priorities that could delay the project. How can you facilitate a resolution?

   Hint

   Revisit the importance of listening in conflicts.