2 - Managing Expectations and Conflicts
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
What does managing stakeholder expectations involve?
💡 Hint: Think of what helps prevent misunderstandings.
Name one common cause of conflict in projects.
💡 Hint: Consider the interests of different stakeholders.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the best way to avoid misunderstandings in project expectations?
💡 Hint: What helps bring clarity to project goals?
True or False: Active listening can help resolve conflicts.
💡 Hint: Think about how understanding leads to resolution.
1 more question available
Challenge Problems
Push your limits with advanced challenges
Given a scenario where a new feature request comes in from a stakeholder after the project has started, devise a plan to manage this expectation and resolve any potential conflict it may cause.
💡 Hint: Review the steps of clear communication and negotiation.
Reflect on a past experience where stakeholder expectations were not managed appropriately. How would you handle the situation today?
💡 Hint: Consider real-life applications of the concepts you've learned.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.