Professional Courses
Industry-relevant training in Business, Technology, and Design to help professionals and graduates upskill for real-world careers.
Categories
Interactive Games
Fun, engaging games to boost memory, math fluency, typing speed, and English skills—perfect for learners of all ages.
Typing
Memory
Math
English Adventures
Knowledge
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Interactive Audio Lesson
Listen to a student-teacher conversation explaining the topic in a relatable way.
Verbal Communication
Unlock Audio Lesson
Today, we'll talk about verbal communication. This includes phone calls and video calls. Can anyone tell me why verbal communication is important?
Because it allows us to express our feelings and tone better compared to written communication.
Exactly! Verbal communication allows for immediate feedback and emotional connection. Remember the acronym FPV - Fast, Personal, and Vital communication. Can anyone give me an example?
A team meeting online via Zoom is a good example.
Great example! Let's recap: Verbal communication is often faster, more personal, and helps build rapport.
Written Communication
Unlock Audio Lesson
Next, we will focus on written communication, such as emails and text messages. Why do you think written communication is still relevant?
It allows us to document conversations and share detailed information.
That's correct! Written communication is critical for maintaining records. Let's think of the mnemonic 'WRITE' - Widespread, Recordable, Informative, Timed, and Efficient. Can you all think of when you might use this type of communication?
I often use emails to send reports to my supervisor.
Excellent contribution! Written communication is a primary method of ensuring clarity and formality. Summary: It's documented, professional, and useful for long messages.
Visual Communication
Unlock Audio Lesson
Now let’s discuss visual communication. Why is it effective?
Because visuals can often convey information quicker than text can.
Correct! Visual communication is about awareness through cues, graphics, and videos. Think of the acronym VISUAL - Vivid, Immediate, Simplistic, Unifying, Appealing, and Lively. Can you think of examples of visual communication?
Infographics and presentation slides are good examples!
Perfect! Visual communication enhances understanding by making complex data easier to digest. Remember, it complements verbal and written forms.
Digital Communication Tools
Unlock Audio Lesson
Let’s now look at digital communication tools. Can anyone name a few?
We use email, WhatsApp, and Zoom in our group for assignments.
Exactly! Digital tools are essential especially now with remote learning. To keep them remembered, think of the mnemonic DEEP - Digital, Efficient, Effective, and Portable. What benefits do these tools provide?
They allow quick communication and are cost-effective!
Well noted! Tool benefits include speed, accessibility, and often low or no cost. Recap: Digital tools optimize communication across distances.
Benefits of ICT in Communication
Unlock Audio Lesson
Lastly, let’s discuss the benefits of ICT in communication. What are some key benefits we can identify?
Faster communication, like instant messaging.
Correct! That leads to immediate responses, enhancing collaboration. Remember the acronym GLOCK - Global Reach, Low Cost, Opportunities, Collaboration, and Knowledge sharing. Can anyone tell me more about these benefits?
I think these tools help connect with people globally, through platforms like social media!
Exactly! The global reach means we can connect effortlessly. Summary of benefits: Speed, global access, cost-efficiency, and multi-platform availability.
Introduction & Overview
Read a summary of the section's main ideas. Choose from Basic, Medium, or Detailed.
Quick Overview
Standard
The section details various types of communication including verbal (e.g., phone calls, video calls), written (e.g., emails, texts), and visual (e.g., graphs, images). It also describes digital communication tools and their benefits, such as faster communication and global reach.
Detailed
Types of Communication
In this section, we explore the various types of communication prevalent in the digital age. Communication can be categorized into three primary types:
- Verbal Communication: This includes face-to-face conversations, phone calls, and video calls, which allow for immediate feedback and personal interaction.
- Written Communication: This encompasses emails, text messages, and other forms of written correspondence. Written communication is crucial for documenting information and sharing it with others, often used in professional settings.
- Visual Communication: This type includes graphical representations like charts, images, and videos that can convey complex information succinctly and effectively. Visual aids enhance understanding by providing context clues and engaging the audience.
Digital Communication Tools
Various tools facilitate these types of communication in the digital world:
- Email: Used for formal and informal messaging, essential in both personal and professional contexts.
- Instant Messaging Apps: Applications like WhatsApp or Telegram provide quick, real-time communication.
- Video Conferencing Tools: Platforms such as Zoom and Google Meet have become mainstream for virtual meetings, especially with the rise of remote work.
- Social Media: Websites like Facebook, Twitter, and LinkedIn offer avenues for communication and interaction on a larger scale.
Benefits of ICT in Communication
The advent of communication technology has transformed the way we interact. The benefits include:
- Faster Communication: Technology enables real-time communication, improving efficiency.
- Global Reach: Communication tools allow individuals to connect with others worldwide, breaking geographical barriers.
- Cost-Effectiveness: Many digital communication tools are either low-cost or free, making communication accessible to a broader audience.
- Multi-Platform Availability: Communication can occur across devices and platforms, ensuring that users can stay connected anytime, anywhere.
Understanding these types of communication is essential, as it enhances our ability to interact effectively in various social and professional contexts.
Youtube Videos
Audio Book
Dive deep into the subject with an immersive audiobook experience.
Verbal Communication
Unlock Audio Book
Signup and Enroll to the course for listening the Audio Book
• Verbal Communication (Phone calls, Video calls)
Detailed Explanation
Verbal communication involves the use of words to convey messages. This can occur through spoken words during phone calls or face-to-face conversations, as well as through video calls where both speakers can see and hear each other. The emphasis on tone, inflection, and immediate feedback sets verbal communication apart, allowing for dynamic exchange and clarification in real time.
Examples & Analogies
Think of a verbal conversation like a tennis match, where the ball (the message) is hit back and forth. Each player (speaker) has a chance to respond immediately, making it easy to adjust or clarify thoughts as the conversation progresses.
Written Communication
Unlock Audio Book
Signup and Enroll to the course for listening the Audio Book
• Written Communication (Emails, Text messages)
Detailed Explanation
Written communication is the sending of messages in written form, such as through emails or text messages. This type of communication allows for the organization of thoughts before sharing them and provides a permanent record of the conversation. Written communication can be formal or informal, depending on the context and audience.
Examples & Analogies
Imagine writing a letter as preparing a recipe. Just as you carefully choose each ingredient and step in cooking, in written communication, you select your words thoughtfully so that the person reading it understands your message clearly and accurately.
Visual Communication
Unlock Audio Book
Signup and Enroll to the course for listening the Audio Book
• Visual Communication (Graphs, Images, Videos)
Detailed Explanation
Visual communication uses visual aids to convey information or ideas. This includes graphs, images, and videos that can enhance understanding and retention of information. Visual elements can break down complex data into more digestible formats, making it easier for audiences to grasp key points quickly.
Examples & Analogies
Think of visual communication as using a map to navigate a new city. Just like landmarks or symbols on a map help you find your way, visuals in communication guide your audience's understanding, making complex concepts easier to visualize and remember.
Definitions & Key Concepts
Learn essential terms and foundational ideas that form the basis of the topic.
Key Concepts
-
Verbal Communication: Involves spoken words for immediate feedback.
-
Written Communication: Involves written text primarily for documentation.
-
Visual Communication: Involves images and graphics to convey messages.
-
Digital Communication Tools: Tools that facilitate communication through technology.
-
Benefits of ICT: Refers to enhancements in speed, accessibility, and global reach.
Examples & Real-Life Applications
See how the concepts apply in real-world scenarios to understand their practical implications.
Examples
-
Using Zoom for a team meeting is an example of verbal communication.
-
Sending a project update via email represents written communication.
-
Creating an infographic for a presentation demonstrates visual communication.
Memory Aids
Use mnemonics, acronyms, or visual cues to help remember key information more easily.
🎵 Rhymes Time
-
Speak and listen to share your view, in a call or chat, communication's true.
📖 Fascinating Stories
-
Once upon a time, people wrote letters to connect, but then they discovered verbal talks could direct. Now they use emails, charts, and calls wherever they roam, connecting globally, making any place feel like home.
🧠 Other Memory Gems
-
USE: Understand, Share, Engage - the three keys to effective communication.
🎯 Super Acronyms
COMM
- Communicate
- Organize
- Manage
- and Maintain connections.
Flash Cards
Review key concepts with flashcards.
Glossary of Terms
Review the Definitions for terms.
-
Term: Verbal Communication
Definition:
Communication that involves spoken words, allowing for conversation and feedback.
-
Term: Written Communication
Definition:
Communication through written text, used for documentation and formal messages.
-
Term: Visual Communication
Definition:
The use of visual aids like images and graphs to convey messages or information.
-
Term: Digital Communication Tools
Definition:
Technological tools used to facilitate communication through various platforms.
-
Term: ICT
Definition:
Information and Communication Technology, including tools and systems that transmit information.