14.7. Case Studies: Best Practices in India and Globally

Try these first

1. 1.

   What does tactile paving do?

   Hint

   Think about how it helps with navigation.

2. 2.

   Name one feature of the Delhi Metro accessibility system.

   Hint

   Focus on how information is communicated.

3. 3.

   What accessibility feature is used at Delhi Metro stations?

   • Tactile paving
   • Mobile apps
   • Elevator buttons

   Hint

   Think about the physical layout in the stations.

4. 4.

   True or False: Chhatrapati Shivaji Maharaj Terminus does not integrate user feedback into its design.

   • True
   • False

   Hint

   Consider how feedback affects service quality.

5. 5.

   Propose an accessibility improvement for an urban transportation hub, incorporating feedback mechanisms.

   Hint

   Think about how to engage users actively.

6. 6.

   Develop a plan to educate staff at a transit facility about assisting individuals with disabilities.

   Hint

   Consider all communication modes.