Practice Soft Automation - 4.2.3 | 4. Automation at Workplaces | ICSE Class 11 Business Studies
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is soft automation?

💡 Hint: Think about how tasks can be automated without physical machines.

Question 2

Easy

Give one example of soft automation.

💡 Hint: Consider how businesses interact with customers online.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is a major benefit of soft automation?

  • Increased errors
  • Improved efficiency
  • Job loss

💡 Hint: Think about what automation is primarily meant to achieve.

Question 2

AI chatbots are commonly used in which area?

  • Manufacturing
  • Customer service
  • Transportation

💡 Hint: Consider where online interactions typically happen.

Solve 1 more question and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Evaluate the impact of integrating AI chatbots into a customer service department. What changes could occur in employee roles and user satisfaction?

💡 Hint: Consider the before-and-after scenarios.

Question 2

Propose a strategy for a company to manage ethical concerns associated with using AI in soft automation. How should they approach transparency and data privacy?

💡 Hint: Think about the ways companies communicate with their customers.

Challenge and get performance evaluation