3.4.2 - Human Skills
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Practice Questions
Test your understanding with targeted questions
What are human skills?
💡 Hint: Think about communication and relationships.
Name one component of human skills.
💡 Hint: Consider what makes a good leader.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What are human skills primarily focused on?
💡 Hint: Consider what skills are important in team settings.
True or False: Human skills are only important for managers.
💡 Hint: Think about different roles in an organization.
1 more question available
Challenge Problems
Push your limits with advanced challenges
You are a manager dealing with a conflict between two team members who refuse to speak to each other. Describe a step-by-step approach to resolve the situation using human skills.
💡 Hint: Consider the importance of active listening and empathy.
Identify a scenario where a manager’s lack of human skills negatively impacted team performance. Discuss the consequences.
💡 Hint: Reflect on the effects of poor communication and lack of empathy.
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