8.2.2 - Responding Appropriately
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
What are verbal affirmations? Provide two examples.
💡 Hint: Think of words you use during conversations to express understanding.
What does paraphrasing involve?
💡 Hint: Consider how you might explain something someone said to a friend.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the purpose of verbal affirmations?
💡 Hint: Think about how you confirm to others that you are listening.
True or False: Constructive feedback should always focus on negative aspects of a performance.
💡 Hint: Consider whether feedback can be both positive and corrective.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
In a group discussion, a team member feels their idea was not well received. How would you apply active listening strategies to address their feelings?
💡 Hint: Think about how to validate their feelings while contributing to the discussion.
During a debate, you disagree with an opponent's stance. How would you constructively respond while allowing active listening to shape your feedback?
💡 Hint: Focus on bridging the conversation rather than just countering points.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.