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Practice Questions
Test your understanding with targeted questions related to the topic.
Question 1
Easy
Identify two types of external communication.
💡 Hint: Think about common written forms used in businesses.
Question 2
Easy
What is the first component of a business letter?
💡 Hint: Which address goes at the top of the letter?
Practice 4 more questions and get performance evaluation
Interactive Quizzes
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is the definition of external communication?
- Communication within a company
- Exchange of information with outside parties
- Information shared only among managers
💡 Hint: Think about who the communication is directed to.
Question 2
True or False: A subject line is optional in a business letter.
- True
- False
💡 Hint: Consider the impact of providing clear information upfront.
Solve and get performance evaluation
Challenge Problems
Push your limits with challenges.
Question 1
You need to draft a business email to follow up on a previous inquiry about a product. What should you include to ensure clarity and professionalism?
💡 Hint: Consider the structure of a formal business letter, even though it's an email.
Question 2
Reflect on a time when poor external communication affected a situation you were involved in. Analyze what went wrong and propose a solution for better future communication.
💡 Hint: Think about how clear guidelines and follow-ups could have changed the outcome.
Challenge and get performance evaluation