Practice Importance of Business Correspondence - 2.8.5 | Chapter 2: Business Communication and Correspondence | ICSE Class 12 Business Studies
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2.8.5 - Importance of Business Correspondence

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Learning

Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is business correspondence?

๐Ÿ’ก Hint: Think about how businesses communicate formally.

Question 2

Easy

Name one benefit of having written correspondence in business.

๐Ÿ’ก Hint: Consider how businesses resolve disputes.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What key role does business correspondence play in a business setting?

  • Establishing casual relationships
  • Legal evidence
  • Casual dialogue

๐Ÿ’ก Hint: Think about the importance of keeping records.

Question 2

True or False: Written correspondence is no longer relevant in modern business.

  • True
  • False

๐Ÿ’ก Hint: Consider the functions of written communication.

Solve 1 more question and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Draft a formal apology letter to a client who received the wrong order, including how you would address the issue and restore trust.

๐Ÿ’ก Hint: Structure your letter with a clear introduction, body, and conclusion.

Question 2

Analyze how improper email communication could affect team dynamics. Provide suggestions on what can be done to improve communication among team members.

๐Ÿ’ก Hint: Think about the impact of clarity and professionalism in teamwork.

Challenge and get performance evaluation