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Practice Questions
Test your understanding with targeted questions related to the topic.
Question 1
Easy
What is the purpose of an enquiry letter?
💡 Hint: Think about what you need to know from the recipient.
Question 2
Easy
Name one component of a formal business letter.
💡 Hint: What do we include at the beginning?
Practice 4 more questions and get performance evaluation
Interactive Quizzes
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What type of letter is used to express dissatisfaction?
- Enquiry Letter
- Complaint Letter
- Sales Letter
💡 Hint: Think about the purpose of each letter type.
Question 2
True or False: An order letter is written to cancel a previous order.
- True
- False
💡 Hint: Focus on the main function of an order letter.
Solve 1 more question and get performance evaluation
Challenge Problems
Push your limits with challenges.
Question 1
Create a complaint letter addressed to a company regarding a defective product and respond with an appropriate adjustment letter.
💡 Hint: Focus on clarity and politeness in your correspondence.
Question 2
Analyze how the tone of a business letter can impact the recipient's response. Provide an example of a positive and negative tone.
💡 Hint: Consider how you would prefer to be addressed in a formal letter.
Challenge and get performance evaluation