Practice Structure of a Formal Business Letter - 2.8.2 | Chapter 2: Business Communication and Correspondence | ICSE Class 12 Business Studies
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2.8.2 - Structure of a Formal Business Letter

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Learning

Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is the first component of a formal business letter?

💡 Hint: Think about where the letter is coming from.

Question 2

Easy

What should you include in the salutation?

💡 Hint: It often starts with 'Dear.'

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the first element of a formal business letter?

  • Date
  • Sender’s Address
  • Complimentary Close

💡 Hint: It's where the letter originates.

Question 2

True or False: The salutation is a key part of any business letter.

  • True
  • False

💡 Hint: Think about how you start letters.

Solve 2 more questions and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

You are the manager of a company and need to write a complaint letter to a supplier regarding defective goods received. Structure your letter using all components discussed.

💡 Hint: Think about the problems you've encountered and how to express this clearly.

Question 2

A client has reached out saying they did not receive your last letter which included important updates. Draft a letter addressing this issue, following a formal structure.

💡 Hint: Consider the key points that must be reiterated.

Challenge and get performance evaluation