Practice Summary - 2.9 | Chapter 2: Business Communication and Correspondence | ICSE Class 12 Business Studies
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2.9 - Summary

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Learning

Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is the primary objective of business communication?

πŸ’‘ Hint: Consider what businesses need to do to operate effectively.

Question 2

Easy

Name one type of internal communication.

πŸ’‘ Hint: Think about how information is shared within an organization.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is one primary objective of business communication?

  • Establishing personal relationships
  • Sharing information
  • Increasing profits

πŸ’‘ Hint: Think about how businesses keep their staff informed.

Question 2

True or False: Internal communication can include writing letters to customers.

  • True
  • False

πŸ’‘ Hint: Consider who the communication is directed towards.

Solve 1 more question and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

A memo was sent out with multiple spelling errors and confusing language. Describe the impact it may have on the team's operations and suggest improvements.

πŸ’‘ Hint: Consider the importance of clear information in team dynamics.

Question 2

During a crucial negotiation, a salesperson failed to communicate a critical feature of the product due to semantic barriers. What could be the outcome, and how may it be resolved?

πŸ’‘ Hint: Think about how clear language can prevent misunderstandings.

Challenge and get performance evaluation