Practice Written Communication - 2.5.2 | Chapter 2: Business Communication and Correspondence | ICSE Class 12 Business Studies
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2.5.2 - Written Communication

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Learning

Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is an enquiry letter used for?

๐Ÿ’ก Hint: What type of letter do you use when needing details?

Question 2

Easy

List two types of business correspondence.

๐Ÿ’ก Hint: Think of letters related to transactions.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the primary purpose of an enquiry letter?

  • To place an order
  • To request information
  • To express dissatisfaction

๐Ÿ’ก Hint: Think of what you do when you have questions.

Question 2

True or False: Correctness is not important in written communication.

  • True
  • False

๐Ÿ’ก Hint: How would incorrect facts or grammar impact a letter?

Solve 1 more question and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Draft a formal complaint letter addressing poor service received from a restaurant, adhering to proper business format.

๐Ÿ’ก Hint: Using the right format and tone is crucial.

Question 2

Analyze a poorly written email. Identify at least three areas needing improvement for clarity and professionalism.

๐Ÿ’ก Hint: Consider how a recipient might perceive the email.

Challenge and get performance evaluation