Practice Consumer Redressal Process - 4.8 | Chapter 4: Consumer Education | ICSE Class 12 Home Science
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is the first step in the consumer redressal process?

πŸ’‘ Hint: Think about what documents you might need.

Question 2

Easy

Name one type of document you should collect as evidence.

πŸ’‘ Hint: Consider what you receive when making a purchase.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the first step in the Consumer Redressal Process?

  • Filing a complaint
  • Collecting evidence
  • Contacting media

πŸ’‘ Hint: Think about what you need to back up your claims.

Question 2

True or False: A consumer can approach any consumer forum regardless of the value of their claim.

  • True
  • False

πŸ’‘ Hint: Consider the limits placed on each consumer forum.

Solve 1 more question and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Devising a comprehensive plan on how one would handle a situation involving purchasing a defective product and seeking redress through various stages.

πŸ’‘ Hint: Think about what actions you would take in chronological order.

Question 2

Evaluate a situation where a consumer lacks evidence for their complaint. How might they rectify this before approaching a forum?

πŸ’‘ Hint: What alternative methods can be explored to verify the transaction?

Challenge and get performance evaluation