1.1. Introduction

Try these first

1. 1.

   What is the definition of management?

   Hint

   Think of the four key functions.

2. 2.

   Name two functions of management.

   Hint

   Consider what managers do on a daily basis.

3. 3.

   What are the main functions of management?

   • Planning
   • Organizing
   • Leading
   • Controlling
   • Planning
   • Organizing
   • Selling
   • Controlling
   • Planning
   • Organizing
   • Leading
   • Marketing

   Hint

   Think about the classic management theory.

4. 4.

   Is organizational behavior important for employee satisfaction?

   • True
   • False

   Hint

   Consider how people interact at work.

5. 5.

   If a company is struggling with high employee turnover, analyze how management functions can be adjusted to address this issue.

   Hint

   Analyze each management function in relation to employee satisfaction.

6. 6.

   Evaluate a recent change in technology within an organization and discuss management’s role in facilitating that change.

   Hint

   Think about change management strategies.