7. Conciliation, Negotiation, Mediation, Arbitration – Distinctions

Try these first

1. 1.

   What is arbitration?

   Hint

   Think about a legal ruling by a third party.

2. 2.

   What does conciliation involve?

   Hint

   It involves someone helping to negotiate an agreement.

3. 3.

   What is the main advantage of arbitration?

   • It is more expensive
   • It is binding
   • It is informal

   Hint

   Consider what happens after arbitration.

4. 4.

   True or False: Mediation guarantees a binding outcome.

   • True
   • False

   Hint

   Reflect on the agreement process in mediation.

5. 5.

   Analyze a business context where arbitration would be favored over negotiation. Justify your reasoning based on the nature of the dispute.

   Hint

   Consider the stakes involved.

6. 6.

   Critique the effectiveness of conciliation in community disputes compared to mediation. What factors contribute to the choice of one over the other?

   Hint

   Think about the dynamics of the disputing parties.