35.8.2. Root Cause Analysis

Try these first

1. 1.

   What does RCA stand for?

   Hint

   Remember the process that identifies failures.

2. 2.

   What is the purpose of the Fishbone diagram?

   Hint

   Think about how to visually lay out causes.

3. 3.

   What is the main aim of Root Cause Analysis?

   • To fix symptoms
   • To identify symptoms
   • To find underlying causes

   Hint

   Think about the goals of problem-solving.

4. 4.

   True or False: The 5-Whys technique is used only in manufacturing contexts.

   • True
   • False

   Hint

   Consider the versatility of problem-solving techniques.

5. 5.

   Consider a construction site incident where a robot malfunctions, causing a delay in a project. Describe the steps you would take to implement RCA, focusing on the integration of techniques like Fishbone and 5-Whys.

   Hint

   Visualize the problem like branching paths leading back to the root cause.

6. 6.

   Imagine an automated drone fails mid-flight during a routine inspection. Explain how you would conduct a SCAT analysis on the incident.

   Hint

   Think systematically about the drone's operations and data recordings.