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Practice Questions
Test your understanding with targeted questions related to the topic.
Question 1
Easy
What does CRM stand for?
💡 Hint: Think about how businesses manage their interactions with customers.
Question 2
Easy
What is one way AI is used in e-commerce?
💡 Hint: Consider how online stores suggest products to you.
Practice 4 more questions and get performance evaluation
Interactive Quizzes
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is the role of AI in CRM systems?
- A) To manage supply chains
- B) To predict customer behavior
- C) To process financial transactions
💡 Hint: Think about how businesses interact with customers.
Question 2
AI can improve fraud detection.
- True
- False
💡 Hint: Consider how banks monitor transactions.
Solve 2 more questions and get performance evaluation
Challenge Problems
Push your limits with challenges.
Question 1
Analyze a scenario where a company reports a decline in customer retention. Discuss how AI could be integrated into their CRM to address this issue.
💡 Hint: Reflect on predictive modeling techniques.
Question 2
Imagine an e-commerce platform wants to improve its product recommendation system. Detail an AI-driven approach they could adopt and its expected outcomes.
💡 Hint: Think about user behavior data analysis.
Challenge and get performance evaluation