1.2.2 - Soft Skills Needed
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
What does critical thinking involve?
💡 Hint: Think about decision-making.
Name one key element of active listening.
💡 Hint: It requires engagement.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What does 'facilitation' refer to in business analysis?
💡 Hint: Think about helping groups achieve goals.
True or False: Active listening means just hearing the words someone says.
💡 Hint: No hint provided
1 more question available
Challenge Problems
Push your limits with advanced challenges
Imagine you're managing a project, and your stakeholders have conflicting needs. How would you apply negotiation skills to resolve this?
💡 Hint: Focus on collaboration and understanding interests.
A client complains their project has veered off-track due to lack of communication. How can active listening and facilitation help correct this?
💡 Hint: Think about the importance of re-establishing trust.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.