15.4.2 - Kano Model
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Practice Questions
Test your understanding with targeted questions
What is the main purpose of the Kano Model?
💡 Hint: Think about how customer reactions shape product development.
Name two categories from the Kano Model.
💡 Hint: One relates to essentials and the other to enhancements.
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Interactive Quizzes
Quick quizzes to reinforce your learning
Which of the following is NOT a category of the Kano Model?
💡 Hint: Recall the five categories from the Kano Model.
True or False: Delighters contribute only negatively to user satisfaction.
💡 Hint: Consider the definition of Delighters.
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Challenge Problems
Push your limits with advanced challenges
You are a Business Analyst tasked with improving a car rental app. List 5 features that can be categorized using the Kano model and provide justifications for each.
💡 Hint: Consider common features in mobile applications.
Draft an approach using the Kano Model for a new feature release planning. What steps would you take to ensure user priorities are met?
💡 Hint: Focus on assessing user feedback and expectations.
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