1. Communication Skills – IV
This chapter emphasizes the importance of advanced communication skills, including verbal, non-verbal, and written communication, in professional settings. It highlights the communication cycle and common barriers to effective communication while providing techniques to overcome these barriers. Skills in email etiquette, report writing, and workplace conduct are crucial for success in artificial intelligence and beyond.
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Sections
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What we have learnt
- Communication is fundamental for effective interaction in personal and professional settings.
- Understanding the communication cycle helps in delivering clear messages.
- Addressing barriers to communication is essential for better collaboration.
- Professional conduct and workplace etiquette significantly influence career success.
Key Concepts
- -- Verbal Communication
- The use of spoken words in conveying messages, crucial in team meetings and presentations.
- -- Nonverbal Communication
- Body language and gestures that convey meaning beyond spoken words, important for interviews and professional interactions.
- -- Communication Cycle
- The process that describes how messages flow from sender to receiver, including elements like encoding, channel, and feedback.
- -- Barriers to Communication
- Factors that hinder effective communication such as linguistic, psychological, physical, cultural, and organizational barriers.
- -- Email Etiquette
- Guidelines to follow for professional email communications, including using formal salutations and concise content.
Additional Learning Materials
Supplementary resources to enhance your learning experience.