Practice Key Terms - 4.11 | 4. Hospitality Management | CBSE 12 Home Science part 2
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

Define hospitality management.

💡 Hint: Think about what hospitality means in terms of service.

Question 2

Easy

What is the role of housekeeping in a hotel?

💡 Hint: Consider the tasks that involve guest comfort.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the primary function of the Front Office in a hotel?

  • To clean rooms
  • To manage guest relations
  • To prepare food

💡 Hint: Think about what happens first when a guest arrives.

Question 2

True or False: Housekeeping is only responsible for cleaning rooms.

  • True
  • False

💡 Hint: Consider all the areas of the hotel they manage.

Solve and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Imagine you are the manager of a hotel. Outline how you would ensure that your Front Office team provides excellent customer service.

💡 Hint: Consider key areas that impact first impressions.

Question 2

Analyze how poor housekeeping can affect a hotel's reputation and suggest improvements.

💡 Hint: Think about what guests expect when they enter their rooms.

Challenge and get performance evaluation