25.8 - Chatbot Design Best Practices
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Practice Questions
Test your understanding with targeted questions
What is one feature of chatbots that facilitates quicker user interactions?
💡 Hint: Think about how chatbots can provide choices.
Why is it important for a chatbot to have a friendly tone?
💡 Hint: Consider how you feel when talking to polite assistants.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is a primary advantage of offering quick options in chatbots?
💡 Hint: Remember how often people prefer multiple-choice answers.
True or False: A chatbot's tone should only be professional to ensure credibility.
💡 Hint: Think about customer service experiences.
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Challenge Problems
Push your limits with advanced challenges
Design a dialogue where a chatbot handles a miscommunication effectively. Show the transition from miscommunication to understanding.
💡 Hint: Think about providing options while ensuring understanding.
Create a feedback loop for improving a chatbot's design based on user interactions. What steps would you take?
💡 Hint: Visualize continuous improvement as an essential part of chatbot design.
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Reference links
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