Case Studies and Examples - 14.8 | 14. Ethics and Bias in AI | CBSE Class 11th AI (Artificial Intelligence)
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Amazon Recruitment AI Tool

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Teacher
Teacher

Let's start with Amazon's recruitment AI tool. This AI was designed to help streamline hiring, but it ended up showing bias against women. Can anyone guess how that happened?

Student 1
Student 1

Maybe it was because it learned from data that was mostly male?

Teacher
Teacher

Correct! It learned from historical hiring data that favored male candidates. This led it to penalize resumes that included the word 'women'. This is a classic example of data bias. Remember, 'data bias' refers to when the training data is unbalanced or skewed.

Student 2
Student 2

So, how can we fix something like that?

Teacher
Teacher

Great question! Using more diverse hiring data and regularly auditing the AI systems can help eliminate such biases. It's important to have a more inclusive dataset.

Student 3
Student 3

Isn't there a term for making sure AI respects fair treatment?

Teacher
Teacher

Absolutely! We call that 'fairness'. Fairness in AI means treating all candidates equally without discrimination.

Student 4
Student 4

So, we need to be careful about how we train these systems.

Teacher
Teacher

Exactly! To summarize, the Amazon recruitment tool is a classic example of data bias, emphasizing the need for fair and diverse datasets.

COMPAS Algorithm

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Teacher

Moving on to the COMPAS algorithm used in our legal system. Can anyone explain what this algorithm does?

Student 1
Student 1

It predicts if someone might reoffend, right?

Teacher
Teacher

Correct! But it faced significant scrutiny because it was found to give higher risk scores to Black defendants compared to White defendants, even when their actual behaviors were similar. What do you think this indicates about bias in AI?

Student 2
Student 2

It shows that AI can reflect societal biases?

Teacher
Teacher

Exactly! This is known as societal bias. AI systems can unintentionally perpetuate stereotypes that exist in our society. Why do you think that’s a problem in a courtroom setting?

Student 3
Student 3

It could lead to unfair sentencing or decisions.

Teacher
Teacher

Right. The implications are serious, affecting lives and justice. Always remember that the outcomes of AI must be carefully monitored for fairness.

Student 4
Student 4

How can we ensure that algorithms like COMPAS are fair?

Teacher
Teacher

Regular audits, diverse training data, and human oversight are vital. In summary, COMPAS is a troubling example of how societal biases can manifest in AI, showing the need for ethical considerations.

Facial Recognition Systems

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Teacher

Now let's talk about facial recognition systems. Who can tell me about the issues surrounding these technologies?

Student 1
Student 1

I heard they aren't very accurate for people with darker skin tones.

Teacher
Teacher

That's correct! Many studies have found that these systems perform poorly with darker-skinned individuals, which raises concerns over racial bias. What are the potential consequences of this?

Student 2
Student 2

It could lead to unfair treatment by law enforcement.

Teacher
Teacher

Exactly! This reinforces existing inequalities and can result in wrongful accusations or arrests. Remember, we must ensure that AI technologies are tested for fairness before being deployed in critical areas like law enforcement.

Student 3
Student 3

How can developers avoid such pitfalls?

Teacher
Teacher

By employing comprehensive testing across diverse populations and ensuring transparency in how these systems are trained. To sum up, understanding these biases is essential in developing ethical AI.

Introduction & Overview

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Quick Overview

This section presents notable case studies and examples that illustrate the ethical challenges and biases present in AI systems.

Standard

Through three key case studies involving AI systems at Amazon, the COMPAS algorithm, and facial recognition technology, this section highlights critical real-world implications of biases in AI. Each example reveals how biases manifest and the consequences of these imperfections in technology.

Detailed

Case Studies and Examples

In this section, we delve into three significant case studies that exemplify the ethical challenges presented by artificial intelligence (AI) systems.

1. Amazon Recruitment AI Tool

Amazon developed an AI tool intended to streamline the hiring process. However, this system was found to have inherent biases against women. The AI learned from historical hiring data that was predominantly male, leading it to penalize resumes that included the word “women”, such as those mentioning participation in a “women’s chess club”. This highlights the risk of perpetuating existing biases through AI systems.

2. COMPAS Algorithm in the U.S. Court System

The COMPAS algorithm is a software used to assess the likelihood of a criminal reoffending. Investigations revealed that it assigned higher risk scores to Black defendants compared to their White counterparts, despite similar reoffending rates. This case underscores the serious repercussions bias in AI can have on judicial decisions, potentially affecting individuals' freedom and future.

3. Facial Recognition Systems

Numerous studies have revealed that facial recognition technologies often exhibit lower accuracy rates for individuals with darker skin tones, thereby raising alarms over racial bias in law enforcement applications. This example illustrates how technology can reinforce social inequalities if not developed with adequate oversight and consideration.

These case studies accentuate the crucial need for ethical considerations and bias mitigation strategies in AI development and deployment.

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Amazon Recruitment AI Tool

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Amazon developed a hiring AI that showed bias against women. It had learned from past hiring data dominated by male candidates, which led to the system penalizing resumes with the word "women" (e.g., “women’s chess club”).

Detailed Explanation

The Amazon recruitment AI tool was created to automate the hiring process, but it ended up being biased against female applicants. This happened because the AI learned from historical hiring data, which primarily featured male candidates. As a result, it began penalizing resumes that included terms associated with women, such as involvement in women-focused groups. This case highlights how AI can unintentionally reinforce existing biases present in training data, leading to unfair treatment based on gender.

Examples & Analogies

Imagine a high school where a principal, when selecting students for a leadership program, only considers applicants from the football team. If most football players are boys, it would unfairly disadvantage girls. This is similar to how the Amazon AI worked: it inadvertently favored resumes from men because it learned from data that did not adequately represent women.

COMPAS Algorithm in U.S. Court System

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COMPAS is a software used to predict criminal reoffending in the U.S. It was found to predict higher risk scores for Black defendants than White ones, even when actual reoffending rates were similar.

Detailed Explanation

The COMPAS algorithm is designed to assess the likelihood of a person reoffending, which is crucial in judicial settings for decisions about bail or sentencing. However, investigations revealed that the algorithm disproportionately assigned higher risk scores to Black defendants compared to White defendants, even when their reoffending rates did not differ significantly. This discrepancy indicates that the algorithm may have inherited biases from the data it was trained on, leading to unfair judicial outcomes based on race.

Examples & Analogies

Think of a teacher who grades students based only on past performance of students from similar backgrounds. If historically, students from one background have better grades because of supportive resources, the teacher might wrongly predict that the next student from that group will continue to excel, overlooking their individual circumstances. Similarly, COMPAS failed to assess individual risks fairly by relying on biased historical data.

Facial Recognition Systems

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Studies have shown that many facial recognition systems are less accurate for darker-skinned individuals, raising concerns about racial bias in law enforcement tools.

Detailed Explanation

Facial recognition technology is increasingly deployed in law enforcement for identifying suspects. However, research has shown that these systems often misidentify individuals with darker skin tones more frequently than those with lighter skin. This inaccuracy can lead to wrongful accusations or arrests, perpetuating racial biases within the criminal justice system. The findings reveal a significant flaw in how these technologies are developed and trained, underscoring the need for diverse datasets to avoid such disparities.

Examples & Analogies

Consider a scenario where a camera designed to recognize people at a theme park works well for light-skinned guests but struggles to accurately identify dark-skinned guests. If a dark-skinned visitor is mistakenly identified as a troublemaker and removed from the park, it leads to embarrassment and loss of trust in the technology. This analogy illustrates the real-world consequences of biased facial recognition systems.

Definitions & Key Concepts

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Key Concepts

  • Data Bias: The systemic unfairness that results from training AI on unbalanced datasets.

  • Societal Bias: The prejudices in society that can inadvertently influence AI algorithms.

  • Algorithmic Bias: Unintended consequences from the algorithm's design or function.

Examples & Real-Life Applications

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Examples

  • Amazon's hiring AI penalizing women's resumes demonstrates data bias.

  • COMPAS algorithm assigning higher risk scores to Black defendants highlights societal bias.

  • Facial recognition systems misidentifying darker-skinned individuals show algorithmic bias.

Memory Aids

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🎵 Rhymes Time

  • If AIs act in a way that's skewed, it's due to their learning, it's not just rude!

📖 Fascinating Stories

  • Imagine a crossword puzzle where all words are from one category. This repetition creates a biased puzzle, just like AI learns from limited data.

🧠 Other Memory Gems

  • Remember the word 'FABA' to recall: Fairness, Accountability, Bias, Awareness in AI.

🎯 Super Acronyms

FAIR

  • Fairness
  • Accountability
  • Integrity
  • Responsibility. Use these principles when discussing ethics in AI.

Flash Cards

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Glossary of Terms

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  • Term: Data Bias

    Definition:

    Unfairness that arises when AI training data is incomplete, unbalanced, or skewed, leading to biased outcomes.

  • Term: Societal Bias

    Definition:

    Bias that reflects existing prejudices or stereotypes present in society, which can be embedded into AI systems.

  • Term: Algorithmic Bias

    Definition:

    Bias arising from the ways algorithms process data, potentially producing unjust outcomes.