CBSE Class 12th AI (Artificial Intelligence) | 1. Communication Skills – IV by Abraham | Learn Smarter
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1. Communication Skills – IV

This chapter emphasizes the importance of advanced communication skills, including verbal, non-verbal, and written communication, in professional settings. It highlights the communication cycle and common barriers to effective communication while providing techniques to overcome these barriers. Skills in email etiquette, report writing, and workplace conduct are crucial for success in artificial intelligence and beyond.

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Sections

  • 1

    Methods Of Communication

    This section outlines the various methods of communication, highlighting verbal, non-verbal, and written communication as essential skills in professional environments.

  • 1.1

    Verbal Communication

    Verbal communication encompasses the spoken word, emphasizing its critical role in effective interaction in both academic and professional settings.

  • 1.2

    Non-Verbal Communication

    Non-verbal communication plays a crucial role in conveying messages beyond spoken words, including body language, gestures, and facial expressions.

  • 1.3

    Written Communication

    This section emphasizes the importance of written communication skills in professional settings, particularly in the context of artificial intelligence.

  • 1.4

    Importance Of Communication Skills In Ai And Work Life

    Effective communication skills are vital for collaboration and success in AI and professional environments.

  • 1.5

    Communication Cycle

    The Communication Cycle outlines the key components of effective communication between a sender and a receiver.

  • 1.5.1

    Steps In The Communication Cycle

    The Communication Cycle outlines the essential steps involved in effective communication between sender and receiver.

  • 1.6

    Barriers To Effective Communication

    This section covers the various barriers that can impede effective communication, including linguistic, psychological, physical, cultural, and organizational challenges.

  • 1.7

    Techniques To Overcome Barriers

    This section discusses various techniques for overcoming barriers to effective communication.

  • 1.8

    Writing Skills For Professional Communication

    This section emphasizes the importance of writing skills in professional communication, providing guidelines on effective email etiquette and structured report writing.

  • 1.8.1

    Email Etiquette

    This section covers the essentials of emailing in a professional context, emphasizing etiquette and communication skills.

  • 1.8.2

    Report Writing

    This section covers effective techniques for writing professional reports and the importance of structured written communication in the workplace.

  • 1.9

    Team Communication And Interpersonal Skills

    This section emphasizes the importance of effective team communication and strong interpersonal skills in the AI and IT fields.

  • 1.10

    Professional Conduct And Workplace Etiquette

    This section discusses the importance of professional conduct and workplace etiquette in AI and other fields.

  • 1.10.1

    Key Etiquette Guidelines

    This section outlines essential etiquette guidelines for professional environments, emphasizing the importance of being punctual, dressing appropriately, and maintaining respectful communication.

  • 1.10.2

    Behavior In The Workplace

    This section covers essential communication skills and workplace behavior crucial for professional success in any field, including artificial intelligence.

  • 1.11

    Real-Life Applications In Ai

    This section highlights the importance of effective communication in AI, showcasing various real-world applications where these skills are crucial.

  • 1.12

    Summary

    The chapter on Communication Skills – IV emphasizes the significance of advanced communication in professional settings, particularly focusing on verbal, non-verbal, and written communication methods.

Class Notes

Memorization

What we have learnt

  • Communication is fundamenta...
  • Understanding the communica...
  • Addressing barriers to comm...

Revision Tests