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Test your understanding with targeted questions related to the topic.
Question 1
Easy
Define empathy in your own words.
π‘ Hint: Think about how you react when a friend is upset.
Question 2
Easy
What is one way to practice active listening?
π‘ Hint: Consider what you do when you are really paying attention.
Practice 4 more questions and get performance evaluation
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What does empathy allow us to do?
π‘ Hint: Think about the impact of feeling understood.
Question 2
True or False: Active listening is the same as just hearing someone.
π‘ Hint: Consider whether you actively participate when you listen.
Solve 1 more question and get performance evaluation
Push your limits with challenges.
Question 1
In a team meeting, one team member feels their opinion is always overlooked. Outline a strategy using empathy to address their concerns and involve them in the decision-making process.
π‘ Hint: Consider how active listening and validation can change the outcome of the meeting.
Question 2
Analyze a conflict between two friends who disagree on a pivotal issue. Suggest empathetic techniques to resolve this conversation while maintaining respect.
π‘ Hint: Think about how you can ensure both sides feel heard.
Challenge and get performance evaluation