2.5. Social Skills

Try these first

1. 1.

   What is emotional intelligence?

   Hint

   Think about both personal and interpersonal aspects.

2. 2.

   Name one component of emotional intelligence.

   Hint

   Consider what helps us connect with others.

3. 3.

   What does emotional intelligence encompass?

   • Understanding one's emotions
   • Manipulating others' feelings
   • Avoiding interactions

   Hint

   Think about how you connect with others.

4. 4.

   True or False: Self-regulation means suppressing your emotions.

   • True
   • False

   Hint

   What would it feel like to ignore your emotions?

5. 5.

   You are an employee facing criticism during a performance review. How can you apply emotional intelligence to respond effectively?

   Hint

   Think about how to keep the conversation respectful and productive.

6. 6.

   During a team meeting, a conflict arises between two members. As a leader, how can you facilitate resolution using your EQ skills?

   Hint

   How can you ensure everyone feels heard in the discussion?