3.2. What is Non-Verbal Communication?

Try these first

1. 1.

   What is non-verbal communication?

   Hint

   Think about how we express ourselves without speaking.

2. 2.

   Name one example of body language.

   Hint

   Consider common physical gestures you see every day.

3. 3.

   What does body language include?

   • Only facial expressions
   • Gestures and posture
   • Only spoken words

   Hint

   Think about the physical actions people take when they communicate.

4. 4.

   True or False: Punctuality in non-verbal communication communicates respect.

   • True
   • False

   Hint

   Consider an interview scenario.

5. 5.

   Consider a situation where a manager gives feedback but their arms are crossed, and they avoid eye contact. What message might an employee receive, and how could they misinterpret this?

   Hint

   Think about how body language can contradict verbal messages.

6. 6.

   Analyze how being aware of your own cultural communication practices can prevent misunderstandings in a diverse workplace.

   Hint

   Consider the different cultural backgrounds of your coworkers.