6. Chapter Summary

Try these first

1. 1.

   What is netiquette?

   Hint

   Think about the term as internet etiquette.

2. 2.

   Name one common digital communication tool.

   Hint

   Consider tools you use regularly.

3. 3.

   What is one major characteristic of digital communication?

   • A. It is always verbal.
   • B. It is text-heavy or multimedia.
   • C. It does not require internet access.

   Hint

   Think about how messages are conveyed online.

4. 4.

   True or False: Typing in all caps is considered to be polite in digital communication.

   • True
   • False

   Hint

   Consider how you’d communicate in person versus online.

5. 5.

   Scenario: You are invited to a virtual meeting but have a prior engagement and cannot attend. Draft an email to express your regret and suggest an alternative.

   Hint

   Consider how to convey gratitude while declining.

6. 6.

   You are researching how to improve your digital presence. List three actionable steps based on the concepts learned in this chapter.

   Hint

   Break down steps across various platforms.