Industry-relevant training in Business, Technology, and Design to help professionals and graduates upskill for real-world careers.
Fun, engaging games to boost memory, math fluency, typing speed, and English skillsβperfect for learners of all ages.
Enroll to start learning
Youβve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take mock test.
Test your understanding with targeted questions related to the topic.
Question 1
Easy
Define customer churn in your own words.
π‘ Hint: Think about what happens when customers stop using a service.
Question 2
Easy
What does SMOTE stand for?
π‘ Hint: Consider the need to handle minority classes in data.
Practice 4 more questions and get performance evaluation
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is customer churn?
π‘ Hint: Think about customer retention.
Question 2
What technique was used to tackle data imbalance?
π‘ Hint: Consider which method addresses class representation in data.
Solve 2 more questions and get performance evaluation
Push your limits with challenges.
Question 1
Analyze the implications of a predictive model that fails to account for imbalanced data. How could that affect a telecom company's retention strategy?
π‘ Hint: Consider the costs associated with misallocated retention efforts.
Question 2
Provide an example of how SHAP outputs could be presented in a business meeting to help non-technical stakeholders understand customer churn predictions.
π‘ Hint: Think about visual representation and storytelling to convey data effectively.
Challenge and get performance evaluation