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Practice Questions
Test your understanding with targeted questions related to the topic.
Question 1
Easy
What does ROI stand for?
💡 Hint: Think about the returns compared to what was invested.
Question 2
Easy
What is NPS?
💡 Hint: It assesses how likely customers are to recommend a business.
Practice 4 more questions and get performance evaluation
Interactive Quizzes
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What does ROI stand for?
- Return on Investment
- Return on Indebtedness
- Rate of Income
💡 Hint: What is the return you get from your investment?
Question 2
Is the Net Promoter Score used to measure customer satisfaction?
- True
- False
💡 Hint: It's about how customers feel about recommending the service.
Solve 1 more question and get performance evaluation
Challenge Problems
Push your limits with challenges.
Question 1
A company implemented a new marketing strategy that costs $100,000 and leads to an additional $250,000 in sales. Calculate the ROI and interpret the result.
💡 Hint: Think about what the net gain is after accounting for the initial investment.
Question 2
A business reduced its turnaround time from 7 days to 3 days after applying process improvements. Discuss how this could impact their operational efficiency.
💡 Hint: Consider the customer perspective and how they measure satisfaction related to service speed.
Challenge and get performance evaluation