18.7 - Metrics for Evaluating Business Decisions
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Practice Questions
Test your understanding with targeted questions
What does ROI stand for?
💡 Hint: Think about the returns compared to what was invested.
What is NPS?
💡 Hint: It assesses how likely customers are to recommend a business.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What does ROI stand for?
💡 Hint: What is the return you get from your investment?
Is the Net Promoter Score used to measure customer satisfaction?
💡 Hint: It's about how customers feel about recommending the service.
1 more question available
Challenge Problems
Push your limits with advanced challenges
A company implemented a new marketing strategy that costs $100,000 and leads to an additional $250,000 in sales. Calculate the ROI and interpret the result.
💡 Hint: Think about what the net gain is after accounting for the initial investment.
A business reduced its turnaround time from 7 days to 3 days after applying process improvements. Discuss how this could impact their operational efficiency.
💡 Hint: Consider the customer perspective and how they measure satisfaction related to service speed.
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