18.3.1 - Step 1: Define the Business Problem
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Practice Questions
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What does it mean to define a business problem?
💡 Hint: Consider what issues the company is facing.
Name one element that is necessary for success criteria.
💡 Hint: Think about how you would assess success.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is the first step in the data-driven decision-making process?
💡 Hint: Consider what clarity is needed before analyzing data.
True or False: Success criteria should be vague and open to interpretation.
💡 Hint: Think about the purpose of setting criteria.
1 more question available
Challenge Problems
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For a company facing declining market share, outline a clear business problem and set appropriate success criteria.
💡 Hint: Identify specific metrics that demonstrate improvement.
You are tasked with improving an online retail store’s customer satisfaction. How would you define the business problem and create a success criterion?
💡 Hint: Connect the scores back to sales to show relevance.
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