18.3.2 - Step 2: Data Collection
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
What is a CRM system used for?
💡 Hint: Think about how businesses track their interactions with customers.
Give an example of unstructured data.
💡 Hint: Consider data that doesn't fit neatly into a spreadsheet.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the primary purpose of data collection?
💡 Hint: Think about the broader objective of data in business.
True or False: Unstructured data is always more valuable than structured data.
💡 Hint: Consider the distinct benefits of each type of data.
1 more question available
Challenge Problems
Push your limits with advanced challenges
Create a comprehensive data collection strategy for a new ride-sharing app. What data sources would you utilize and why?
💡 Hint: Consider the different interactions customers have with the app and vehicles.
Evaluate the consequences of ignoring unstructured data in a customer feedback context.
💡 Hint: Think about the qualitative insights that free text responses can offer.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.