Practice Chatbots & Virtual Assistants - 1.5 | Future Trends in Digital Marketing | Digital Marketing Advance
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is a chatbot?

💡 Hint: Think of an application that talks back to you.

Question 2

Easy

What is customer experience (CX)?

💡 Hint: It's how customers feel about a company after interacting with it.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the primary function of a chatbot?

  • Generate reports
  • Simulate conversation
  • Perform complex tasks

💡 Hint: Think about what they do in customer service.

Question 2

Virtual assistants are more advanced than chatbots.

  • True
  • False

💡 Hint: Remember the functionalities of Siri and Alexa.

Solve and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Design a chatbot for a retail store. What key features would you include to enhance customer engagement?

💡 Hint: Consider what customers frequently ask about.

Question 2

Create a marketing strategy utilizing both chatbots and virtual assistants. Describe their respective roles.

💡 Hint: Think about the different customer needs and interactions.

Challenge and get performance evaluation