Practice Chapter Summary - 6 | Marketing Automation & Customer Journey Mapping | Digital Marketing Advance
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

Define marketing automation.

💡 Hint: Think about how technology can help marketers save time.

Question 2

Easy

What does lead scoring entail?

💡 Hint: Consider how leads show interest in a product.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is the primary goal of marketing automation?

  • Increase costs
  • Personalize scale
  • Minimize customer interaction

💡 Hint: Think about how automation can help manage high customer volumes.

Question 2

True or False: Customer journey mapping is only useful during the purchase phase.

  • True
  • False

💡 Hint: Consider the whole experience a customer has, not just buying.

Solve 3 more questions and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Create a customer journey map for a fictional product and identify key touchpoints.

💡 Hint: Think about a product you frequently use and the steps you took before purchasing.

Question 2

Design a multi-channel marketing campaign targeting an audience based on scores. Include action points for each channel.

💡 Hint: Consider how you would engage two different audience segments effectively.

Challenge and get performance evaluation