22.5.1. Case Study 1: Visually Impaired Commuter in Delhi Metro

Try these first

1. 1.

   What feature of the Delhi Metro helps visually impaired users navigate?

   Hint

   Look for features that provide guidance through touch.

2. 2.

   How does Ramesh feel about using the Delhi Metro?

   Hint

   Consider the positive impact of accessible features.

3. 3.

   What feature primarily guides visually impaired users in the Delhi Metro?

   • Tactile flooring
   • Audio announcements
   • Visual signals

   Hint

   Think about how users interact with their environment through touch.

4. 4.

   True or False: Ramesh has no challenges navigating the Delhi Metro.

   • True
   • False

   Hint

   Consider the difficulties that might occur in transitional areas.

5. 5.

   Design an enhanced tactile navigation system for a large interchange station. Consider the flow of visually impaired users and suggest additional features.

   Hint

   Think about how to minimize confusion for users.

6. 6.

   Analyze Ramesh's frustrations with the current system and propose three specific solutions to improve accessibility.

   Hint

   Focus on where the system fails the user.