22.5.2 - Case Study 2: Wheelchair User at Bengaluru Airport
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Practice Questions
Test your understanding with targeted questions
What kind of assistance does Anita receive at Bengaluru Airport?
💡 Hint: Think about what services might be arranged before arrival.
Why is staff training important?
💡 Hint: Consider how interactions can affect user experience.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What type of assistance can wheelchair users pre-book at Bengaluru Airport?
💡 Hint: Think about what kind of help a person in a wheelchair might need.
True or False: Crowding at the airport helps wheelchair users navigate better.
💡 Hint: Consider how crowds can affect movement.
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Challenge Problems
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Design a new layout for Bengaluru Airport that expands accessibility for wheelchair users, focusing on baggage claim areas.
💡 Hint: Consider how space arrangement can enhance mobility.
Discuss how implementing a digital feedback system could impact the experience of wheelchair users at airports.
💡 Hint: Think about how technology can facilitate user feedback.
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