4.3 - Balanced Scorecard
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Practice Questions
Test your understanding with targeted questions
What is the purpose of the Balanced Scorecard?
💡 Hint: Think about how businesses track their success.
Name one of the four perspectives of the Balanced Scorecard.
💡 Hint: These perspectives cover different aspects of business performance.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What does the Balanced Scorecard primarily measure?
💡 Hint: Remember, it balances multiple aspects of performance.
True or False: The Learning and Growth perspective is only concerned with financial outcomes.
💡 Hint: Think about what contributes to workforce capability.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
A company has identified a drop in customer satisfaction ratings. Using the Balanced Scorecard framework, outline the steps the HR department could take to investigate and address this issue.
💡 Hint: Plan a multi-perspective review strategy to tackle the issue.
Consider a diverse multinational company using the Balanced Scorecard. Discuss how the financial and customer perspectives may vary across different countries and how the company can standardize its KPIs effectively.
💡 Hint: Look for commonality in corporate values while respecting local nuances.
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