Practice 4. Research Deep Dive: User Empathy & Materials (2.4) - Unit 1: Ergonomics & Everyday Objects
Students

Academic Programs

AI-powered learning for grades 8-12, aligned with major curricula

Engineering Courses
Professional

Professional Courses

Industry-relevant training in Business, Technology, and Design

Certifications
Games

Interactive Games

Fun games to boost memory, math, typing, and English skills

4. Research Deep Dive: User Empathy & Materials

Practice - 4. Research Deep Dive: User Empathy & Materials

Learning

Practice Questions

Test your understanding with targeted questions

Question 1 Easy

What does the E-MAP mnemonic for empathy stand for?

  • Answer: Empathy Map, Mood/Feelings, Actions, and Pain points.
  • Hint: It helps you remember the core components of understanding a user.

💡 Hint: It helps you remember the core components of understanding a user.

Question 2 Easy

Define Tactility as it is used in the glossary.

  • Answer: The sensation of touch a material provides (e.g., whether it feels rough, smooth, cold, or soft).
  • Hint: Think about the physical "feel" of an object.

💡 Hint: Think about the physical "feel" of an object.

4 more questions available

Interactive Quizzes

Quick quizzes to reinforce your learning

Question 1

Which tool uses fictional, data-backed profiles to represent target user groups?

  • Type: mcq
  • Options: User Journey Map, Persona, Empathy Map, Contextual Inquiry
  • Correct Answer: Persona
  • Explanation: Personas are archetypes that represent the needs and behaviors of a larger group of real users.
  • Hint: It’s a "profile" of a typical user.
User Journey Map
Persona
Empathy Map
Contextual Inquiry * **Correct Answer**: Persona * **Explanation**: Personas are archetypes that represent the needs and behaviors of a larger group of real users. * **Hint**: It’s a "profile" of a typical user.

💡 Hint: It’s a "profile" of a typical user.

Question 2

Metal is often chosen for premium products because it feels warm and natural to the touch.

  • Type: boolean
  • Options: True, False
  • Correct Answer: False
  • Explanation: Metal is perceived as cold and durable; wood is the material generally associated with feeling warm and natural.
  • Hint: Review "The Emotional Impact of Materials."
True
False * **Correct Answer**: False * **Explanation**: Metal is perceived as cold and durable; wood is the material generally associated with feeling warm and natural. * **Hint**: Review "The Emotional Impact of Materials."

💡 Hint: Review "The Emotional Impact of Materials."

1 more question available

Challenge Problems

Push your limits with advanced challenges

Challenge 1 Hard

The Empathy Challenge: You are designing a kitchen knife for people with arthritis. List two "Feelings" and two "Pain Points" you might find on an Empathy Map, and suggest one material for the handle based on those findings.

  • Solution:
  • Feelings: Fear of cutting oneself, Frustration at lack of grip.
  • Pain Points: Difficulty gripping thin handles, Joint pain from applying pressure.
  • Material: Rubber or Soft-touch TPE (Thermal Plastic Elastomer) for comfort, safety, and high grip.
  • Hint: Look at the "Rubber" section in the detailed summary.

💡 Hint: Look at the "Rubber" section in the detailed summary.

Challenge 2 Hard

Material Trade-offs: A company wants a "Sustainable" coffee cup. Compare Bamboo and Recycled Plastic using the SHEEP criteria. Which is better for a "premium" feel?

  • Solution:
  • Bamboo: High Environmental score, Warm/Natural emotional connection.
  • Recycled Plastic: Lower Price, potentially higher Durability (Strength).
  • Verdict: Bamboo is often better for a "premium" feel because of its unique texture and "Natural" associations.
  • Hint: Review the "Aesthetic/Tactile" properties.

💡 Hint: Review the "Aesthetic/Tactile" properties.

Get performance evaluation

Reference links

Supplementary resources to enhance your learning experience.