Evaluation serves as a critical phase in the design cycle that assesses the effectiveness, efficiency, and user satisfaction of a product against its original specifications. The chapter outlines detailed methodologies for developing usability test plans, conducting structured sessions, gathering feedback, and analyzing data to formulate actionable recommendations. Additionally, it emphasizes the importance of reflective writing and compiling comprehensive evaluation reports for ongoing improvement in design practices.
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Term: Usability Test Plan
Definition: A detailed outline that sets measurable objectives and methodologies for evaluating a product's user experience.
Term: Structured Usability Sessions
Definition: Organized testing scenarios where participants interact with a product while moderators observe and document their behavior.
Term: MultiSource Feedback
Definition: Collecting insights from various stakeholders, such as peers and end-users, to gain a well-rounded understanding of the product's strengths and weaknesses.
Term: Quantitative Analysis
Definition: Using statistical methods to evaluate numerical data collected during usability tests for performance measurement.
Term: Qualitative Analysis
Definition: An approach to understanding user feedback and experiences by identifying themes and insights from narrative responses.
Term: Traceability Matrix
Definition: A document that maps design specifications to evaluation findings to ensure all requirements are accounted for and prioritized.