11.2 - Social Skills
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Practice Questions
Test your understanding with targeted questions
What is the term for communicating without words?
💡 Hint: Think about body language and expressions.
Name two components of active listening.
💡 Hint: Consider what being a good listener requires.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is active listening?
💡 Hint: Think about what it means to listen actively.
True or False: Empathy is solely about understanding others' words.
💡 Hint: Does empathy include feelings?
1 more question available
Challenge Problems
Push your limits with advanced challenges
Consider a scenario in which two team members have conflicting ideas about a project. Describe a systematic approach to resolve this dispute using empathy and active listening.
💡 Hint: Focus on the importance of each member feeling heard.
Develop a plan to improve your social skills over the next month, detailing specific actions you will take each week.
💡 Hint: Think about daily interactions and opportunities to practice.
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Reference links
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