9.3. Causes of Conflict

Try these first

1. 1.

   What is a communication gap?

   Hint

   Think about how messages are conveyed.

2. 2.

   Name one cause of conflict.

   Hint

   Consider differences between teams.

3. 3.

   What can lead to misunderstandings in an organization?

   • Clear communication
   • Communication gaps
   • Effective listening

   Hint

   Think about the impact of ambiguous messages.

4. 4.

   True or False: Goal incompatibility can lead to conflict.

   • True
   • False

   Hint

   Consider goals of different departments.

5. 5.

   Analyze a scenario where two departments have conflicting goals. Identify potential solutions to alleviate the predicted conflict.

   Hint

   What can facilitate better communication between the departments?

6. 6.

   Explore the impact of personality differences within a team. Design a workshop that fosters understanding among diverse personalities.

   Hint

   How can understanding personality traits benefit team dynamics?