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Practice Questions
Test your understanding with targeted questions related to the topic.
Question 1
Easy
Define conflict.
💡 Hint: What happens when people disagree on objectives?
Question 2
Easy
What is an example of interpersonal conflict?
💡 Hint: Think of conflicts between colleagues.
Practice 4 more questions and get performance evaluation
Interactive Quizzes
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is the primary reason conflict occurs?
- Incompatible objectives
- User errors
- Management styles
💡 Hint: Think about why two parties might disagree.
Question 2
True or False: Conflict only has negative outcomes.
- True
- False
💡 Hint: Consider the potential positive impacts of conflict.
Solve 2 more questions and get performance evaluation
Challenge Problems
Push your limits with challenges.
Question 1
Imagine you are a project manager dealing with an intragroup conflict over project timelines. Create a step-by-step plan using conflict resolution techniques discussed in this chapter.
💡 Hint: Focus on using a mix of communication and collaboration.
Question 2
Develop a negotiation strategy for integrating two conflicting departments post-merger. Include stages and techniques from conflict management.
💡 Hint: Remember to address underlying interests and seek win-win solutions.
Challenge and get performance evaluation