9.6 - Conflict Resolution Techniques
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Practice Questions
Test your understanding with targeted questions
What is open communication?
💡 Hint: Think about how it helps avoid conflicts.
Define mediation.
💡 Hint: Consider the role of the mediator.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the primary goal of open communication in conflict resolution?
💡 Hint: Think about what effective communication should achieve.
True or False: Mediation involves a binding decision by the third party.
💡 Hint: Consider the distinctions between mediation and arbitration.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
Consider a conflict between a software team and a marketing team regarding product features. Using the provided techniques, how would you resolve this issue step by step?
💡 Hint: Think about how varying perspectives can be reconciled through dialogue.
Design a workshop agenda focused on teaching teams these conflict resolution techniques. What topics would you cover, and how would you structure the session?
💡 Hint: Focus on engagement and practical exercises to reinforce techniques.
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