9.10 - Essential Negotiation Skills
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Practice Questions
Test your understanding with targeted questions
What is one technique you can use to improve active listening?
💡 Hint: Think about how you can show you are engaged.
Define emotional intelligence in your own words.
💡 Hint: Consider how you react and respond to emotions in others.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is active listening?
💡 Hint: Think about how well you understand the speaker.
True or False: Emotional intelligence is only relevant for personal relationships.
💡 Hint: Consider its role in workplace dynamics.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
You are faced with a challenging stakeholder who is resistant to change. How would you apply the essential negotiation skills to persuade them?
💡 Hint: Think about the steps required to effectively communicate and address resistance.
During a negotiation, you notice that the other party is becoming defensive. How can you adjust your approach using the skills discussed?
💡 Hint: Consider how you can approach the conversation to de-escalate tensions.
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