Practice Essential Negotiation Skills - 9.10 | 9. Conflict Management and Negotiation | Management 1 (Organizational Behaviour/Finance & Accounting)
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is one technique you can use to improve active listening?

💡 Hint: Think about how you can show you are engaged.

Question 2

Easy

Define emotional intelligence in your own words.

💡 Hint: Consider how you react and respond to emotions in others.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is active listening?

  • Ignoring the speaker
  • Fully understanding the speaker
  • Waiting to talk next

💡 Hint: Think about how well you understand the speaker.

Question 2

True or False: Emotional intelligence is only relevant for personal relationships.

  • True
  • False

💡 Hint: Consider its role in workplace dynamics.

Solve 2 more questions and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

You are faced with a challenging stakeholder who is resistant to change. How would you apply the essential negotiation skills to persuade them?

💡 Hint: Think about the steps required to effectively communicate and address resistance.

Question 2

During a negotiation, you notice that the other party is becoming defensive. How can you adjust your approach using the skills discussed?

💡 Hint: Consider how you can approach the conversation to de-escalate tensions.

Challenge and get performance evaluation