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Test your understanding with targeted questions related to the topic.
Question 1
Easy
What is one technique you can use to improve active listening?
💡 Hint: Think about how you can show you are engaged.
Question 2
Easy
Define emotional intelligence in your own words.
💡 Hint: Consider how you react and respond to emotions in others.
Practice 4 more questions and get performance evaluation
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is active listening?
💡 Hint: Think about how well you understand the speaker.
Question 2
True or False: Emotional intelligence is only relevant for personal relationships.
💡 Hint: Consider its role in workplace dynamics.
Solve 2 more questions and get performance evaluation
Push your limits with challenges.
Question 1
You are faced with a challenging stakeholder who is resistant to change. How would you apply the essential negotiation skills to persuade them?
💡 Hint: Think about the steps required to effectively communicate and address resistance.
Question 2
During a negotiation, you notice that the other party is becoming defensive. How can you adjust your approach using the skills discussed?
💡 Hint: Consider how you can approach the conversation to de-escalate tensions.
Challenge and get performance evaluation